BigCommerce Integrations

BigCommerce is a powerful platform for running an online store, but its true strength lies in the wide range of integrations available.

These integrations enable you to connect your BigCommerce store with essential tools for marketing, accounting, shipping, customer support, and more.

These integrations can help you grow your business by streamlining operations, boosting efficiency, and enhancing the customer experience.

This article will explore the most valuable BigCommerce integrations that every online store should consider.

Why BigCommerce Integrations Matter

Integrating your BigCommerce store with third-party tools is crucial for simplifying various aspects of your business.

Instead of manually managing everything, integrations allow you to automate processes, manage multiple channels from a single dashboard, and gain valuable insights from real-time data.

By leveraging the right tools, you can enhance customer experience, streamline operations, and ultimately increase sales.

Best CRM and ERP Integrations for BigCommerce

Managing your customer relationships and streamlining business operations are key to scaling your store.

Here are the best CRM and ERP integrations to consider:

1. HubSpot
HubSpot is a leading customer relationship management (CRM) tool that helps you organize, track, and nurture leads.

When integrated with BigCommerce, it allows you to sync customer data, monitor their activity, and launch personalized marketing campaigns.

HubSpot’s marketing automation tools make it easier to engage customers with targeted content, and its analytics features help track campaign performance.

Benefits:

• Sync BigCommerce data for personalized marketing
• Automate emails, workflows, and tasks
• Use HubSpot’s reporting tools to gain insights into customer behavior

2. NetSuite
NetSuite is a robust enterprise resource planning (ERP) software that provides businesses with tools to manage finances, inventory, and operations.

Integrating BigCommerce with NetSuite helps automate order processing, synchronize inventory levels, and manage financial data from a centralized platform.

This integration is ideal for businesses that have outgrown manual processes and need to automate complex operations.

Benefits:

• Real-time inventory and order management
• Streamline accounting and financial operations
• Improve operational efficiency with automation

3. Salesforce
Salesforce is one of the most popular CRMs on the market, providing sales, service, and marketing tools in one platform.

When integrated with BigCommerce, Salesforce allows you to manage customer data, track sales activity, and offer personalized experiences based on customer interactions.

This is particularly valuable for businesses with high customer interaction and large sales teams.

Benefits:

• Track customer interactions across multiple channels
• Automate sales workflows and customer follow-ups
• Use Salesforce data to optimize marketing and service efforts

Marketing Tool Integrations for BigCommerce

Effective marketing is key to driving traffic and conversions. Here are the top marketing tools that integrate seamlessly with BigCommerce:

4. Mailchimp
Email marketing remains one of the most effective ways to engage customers, and Mailchimp is a top choice for automating email campaigns.

When connected to BigCommerce, Mailchimp lets you sync customer data to send personalized emails based on purchase history and behavior.

You can create automated email workflows like abandoned cart reminders and product recommendations to boost conversions.

Benefits:

• Sync customer data for targeted email campaigns
• Automate abandoned cart, welcome, and post-purchase emails
• Analyze email performance with built-in reporting

5. Klaviyo
Klaviyo is another powerful email marketing tool designed specifically for e-commerce businesses.

It integrates with BigCommerce to track customer behavior, segment your audience, and send personalized email campaigns.

Klaviyo’s predictive analytics features allow you to forecast customer behavior and send relevant messages that drive sales.

Benefits:

• Segment customers based on purchase and browsing behavior
• Use predictive analytics for personalized messaging
• Automate email and SMS campaigns to nurture customers

6. Google Ads
Google Ads is essential for driving paid traffic to your store.

By integrating your BigCommerce store with Google Ads, you can easily track conversions, optimize your campaigns, and run dynamic product ads that showcase your store’s products directly on Google search results.

The integration ensures that your ad spend is used effectively to drive qualified traffic.

Benefits:

• Run dynamic product ads based on BigCommerce inventory
• Track conversions and optimize ad performance
• Improve ad targeting with real-time data

Shipping and Fulfillment Integrations for BigCommerce

Efficient shipping and fulfillment are essential for providing a smooth customer experience.

Here are some of the best shipping integrations for BigCommerce:

7. ShipStation
ShipStation is a leading shipping management tool that simplifies order fulfillment by integrating with various carriers like USPS, FedEx, and UPS.

By syncing your BigCommerce orders with ShipStation, you can automate label printing, get real-time shipping rates, and track shipments.

This integration helps you save time on fulfillment and provides customers with accurate shipping updates.

Benefits:

• Automate label printing and shipping processes
• Access discounted shipping rates from multiple carriers
• Provide customers with real-time shipping updates

8. AfterShip
AfterShip helps e-commerce stores manage post-purchase experiences by providing automated tracking notifications for shipments.

Integrating AfterShip with BigCommerce allows you to automatically update customers with shipping statuses and estimated delivery times.

This not only enhances the customer experience but also reduces the volume of customer inquiries about order status.

Benefits:

• Automatically send tracking updates to customers
• Customize notifications with your brand’s look and feel
• Monitor all shipments in one place

9. ShipBob
ShipBob is a fulfillment service that helps businesses manage warehousing, shipping, and logistics.

When integrated with BigCommerce, ShipBob automates order fulfillment, reducing manual tasks like inventory management and shipping coordination.

It’s ideal for businesses that want to outsource fulfillment and focus on scaling operations.

Benefits:

• Automate order fulfillment with warehousing and shipping
• Manage inventory across multiple warehouses
• Streamline logistics for faster delivery times

Accounting and Financial Integrations for BigCommerce

Managing finances and staying on top of accounting is crucial for running a successful e-commerce store. Here are the top integrations for automating your financial operations:

10. QuickBooks
QuickBooks is one of the most popular accounting tools for small and medium-sized businesses.

Integrating QuickBooks with BigCommerce allows you to sync orders, sales data, and customer information with your accounting software.

This integration automates tasks like invoicing, expense tracking, and financial reporting, helping you stay organized and compliant.

Benefits:

• Sync orders and sales data with your accounting software
• Automate financial reporting and tax preparation
• Easily manage expenses, invoices, and payments

11. Xero
Xero is another popular cloud-based accounting tool that integrates seamlessly with BigCommerce.

It helps automate invoicing, track expenses, and manage financial reports.

With the BigCommerce-Xero integration, you can synchronize your store’s sales data, track cash flow, and gain real-time visibility into your financial performance.

Benefits:

• Automate invoicing and expense tracking
• Sync BigCommerce sales data with financial reports
• Track cash flow and financial performance in real-time

12. Avalara
Managing sales tax compliance can be a complicated process, especially for businesses that operate across multiple states or countries.

Avalara integrates with BigCommerce to automatically calculate sales tax, ensuring that you’re compliant with local tax laws.

The integration saves time on manual calculations and helps avoid costly tax mistakes.

Benefits:

• Automate sales tax calculations for each transaction
• Ensure compliance with local and international tax regulations
• Simplify tax filing with accurate reports

Customer Support Integrations for BigCommerce

Providing excellent customer support is essential for building trust and encouraging repeat purchases. Here are the best customer support tools that integrate with BigCommerce:

13. Gorgias
Gorgias is a customer support platform designed for e-commerce businesses.

It consolidates customer queries from multiple channels, including email, social media, and live chat, into one dashboard.

This makes it easier for support agents to manage inquiries and provide fast, personalized responses.

Benefits:

• Centralize customer support across multiple channels
• Automate responses to common queries
• Provide personalized customer service based on order history

14. Zendesk
Zendesk is a popular helpdesk tool that provides customer support through multiple channels, including email, live chat, and social media.

When integrated with BigCommerce, Zendesk allows you to view customer orders, track tickets, and offer real-time support to enhance the overall shopping experience.

Benefits:

• Provide multi-channel customer support
• Track customer inquiries and resolve issues quickly
• Access order details directly from the support dashboard

15. Yotpo
Yotpo is a user-generated content platform that helps businesses collect and display reviews, ratings, and customer photos.

The Yotpo integration with BigCommerce allows you to automatically collect reviews from customers after they make a purchase.

Displaying these reviews on product pages increases credibility and boosts conversion rates.

Benefits:

• Automatically collect customer reviews after purchase.
• Display user-generated content on product pages
• Improve trust and boost conversions with social proof

Final Thoughts

BigCommerce’s wide array of integrations provides store owners with the tools they need to run their business efficiently, enhance the customer experience, and scale operations.

Whether you’re looking to improve customer support, streamline shipping, automate marketing, or manage your finances, the right integrations can make a significant difference.

Explore these integrations to supercharge your BigCommerce store and set your business up for long-term success.