BigCommerce is a powerful e-commerce platform, but its true potential lies in the wide range of apps available that can take your online store to the next level.
From marketing tools to shipping integrations and customer support solutions, BigCommerce apps can help streamline operations and improve customer experiences.
Here’s a guide to the best BigCommerce apps you should consider for your store.
Why BigCommerce Apps Are Essential for Growth
As your business grows, managing various aspects of an online store can become complex.
BigCommerce apps provide specialized features to handle different areas of your store efficiently.
Whether you want to automate customer service, boost SEO, or manage inventory, there’s an app that can help you save time and improve your store’s performance.
Must-Have BigCommerce Apps for Store Management
1. ShipperHQ Managing shipping rates and options can be challenging, especially when dealing with international customers.
ShipperHQ is a versatile app that lets you customize shipping options, offer real-time shipping rates, and manage rules for specific regions.
Whether you’re dealing with weight-based shipping or time-sensitive deliveries, ShipperHQ simplifies the process and ensures customers get accurate pricing and options at checkout.
2. TradeGecko (Now QuickBooks Commerce) Inventory management is critical for e-commerce success, and TradeGecko helps streamline it.
This app integrates with BigCommerce to provide real-time inventory tracking, order management, and multichannel selling features.
With TradeGecko, you can easily track stock levels, automate purchase orders, and manage multiple warehouses from one dashboard.
3. Brightpearl For larger businesses with complex operations, Brightpearl offers a fully integrated enterprise resource planning (ERP) solution.
It helps automate order management, inventory, and accounting, allowing you to focus on scaling your business.
Brightpearl is especially beneficial for multichannel retailers who need a centralized platform for managing various sales channels.
Best BigCommerce Apps for Marketing and Customer Engagement
4. Omnisend Email marketing remains one of the most effective ways to engage with customers, and Omnisend is a top-rated tool for automating your email campaigns.
It integrates seamlessly with BigCommerce and helps you create personalized email flows, including welcome series, cart abandonment reminders, and product recommendations.
Omnisend also supports SMS marketing, allowing you to engage with customers through multiple channels.
5. Justuno If you’re looking to increase conversions through targeted pop-ups and on-site messaging, Justuno is a must-have.
This app helps you create personalized promotions, lead capture forms, and exit-intent pop-ups.
You can also use Justuno’s AI-powered recommendations to offer personalized product suggestions and increase average order value (AOV).
6. Privy Another great tool for marketing and lead generation is Privy.
It allows you to create email capture forms, pop-ups, and banners to engage site visitors.
Privy also offers features like automated cart abandonment emails, which can help you recover lost sales and boost conversions. With its easy-to-use drag-and-drop editor, you can create stunning marketing campaigns without any coding knowledge.
7. Smile.io Rewarding loyal customers is key to increasing customer retention, and Smile.io makes this easy. Smile.io allows you to set up a customer loyalty program where customers can earn points for purchases, social shares, and referrals.
You can also create custom reward tiers to incentivize repeat business and enhance customer loyalty.
Apps to Improve Customer Support
8. Gorgias Providing excellent customer service can be time-consuming, but Gorgias simplifies it by centralizing all customer interactions in one place.
Whether customers contact you via email, social media, or live chat, Gorgias consolidates these messages into one platform. You can automate responses to common questions, track customer history, and even manage returns, making customer service more efficient.
9. Yotpo Customer reviews and ratings build trust and improve conversion rates, and Yotpo is one of the best apps for collecting and displaying user-generated content.
With Yotpo, you can automatically request reviews from customers after purchase and showcase these reviews on your product pages.
Yotpo also offers integration with social media platforms to share your best reviews and boost your brand’s credibility.
10. LiveChat For immediate customer assistance, LiveChat allows you to offer real-time support.
This app integrates directly with BigCommerce, letting you assist customers with queries or troubleshooting as they browse your store.
LiveChat also offers chatbot features that can handle basic inquiries, leaving more time for your team to manage complex issues.
Apps to Enhance SEO and Analytics
11. FavSEO SEO is crucial for improving your store’s visibility on search engines.
FavSEO helps you optimize your BigCommerce store’s metadata, monitor keyword rankings, and identify issues that could affect your SEO performance.
The app also offers a real-time SEO checker, ensuring your product pages are optimized for search engines.
12. Google Analytics Integration While Google Analytics itself is a free tool, integrating it seamlessly with BigCommerce allows you to track crucial metrics like traffic, conversion rates, and user behavior.
This data helps you make informed decisions on which marketing strategies work best and where to focus your efforts.
BigCommerce’s built-in integration makes setup simple, giving you access to Google’s robust analytical tools.
13. Lucky Orange Understanding customer behavior is essential for improving your store’s UX and increasing conversions.
Lucky Orange provides heatmaps, visitor recordings, and live analytics, helping you see how customers interact with your site.
You can identify which parts of your site are performing well and where you might be losing potential customers.
Shipping and Fulfillment Apps
14. ShipStation Shipping is a major part of running an online store, and ShipStation makes it easier to manage.
This app allows you to import orders, compare shipping rates, and print shipping labels—all from one interface. It integrates with all major carriers and offers automation rules to streamline the shipping process.
15. AfterShip Keep your customers informed about their orders with AfterShip, an app that provides automated shipping notifications.
AfterShip tracks over 700 carriers globally and sends customers real-time updates about their deliveries. This enhances the customer experience and reduces the number of “Where’s my order?” inquiries.
How to Choose the Right BigCommerce Apps for Your Store
When selecting apps for your BigCommerce store, focus on your business’s specific needs. Are you looking to improve customer service?
Or maybe you want to boost conversions with targeted marketing tools? Prioritize apps that integrate well with BigCommerce and offer features that align with your goals.
Always test the apps during a trial period to ensure they meet your expectations before fully committing.
Final Thoughts
Enhancing your BigCommerce store with the right apps can drastically improve efficiency, customer experience, and overall sales.
From marketing and customer support to shipping and SEO, there’s an app for every aspect of your business.
Explore the apps mentioned above to take your BigCommerce store to new heights.
Read our review on the best ecommerce platforms
Benjamin Shemesh is an ecommerce enthusiast and a digital marketing expert.
He loves surfing the ocean
